Springbrook Family Campground

This place is awful! We had a tree fall on our camper the first week and things went downhill from there. Dead trees for electric poles, horrible roads, muddy campsites, and best of all nasty owners who attack people for posting negative reviews! I actually had their daughter threaten to sue me! Yep this is the level of greedy people you will deal with here.We stayed here for work and had no choice as all the other campgrounds were booked up, so we were stuck in this mud pit. Sunday night we had a lot of rain and we woke up Monday morning to about 5” of water on the ground. The water drained off and we cleaned up the mess which consisted mostly of putting all my tools and such inside my gazebo on top of a table. If we had been warned that this area was prone to intense flooding when the river rises, we would have done much more, like move out! But we were not, and we were not familiar enough with the area to know what to expect.Well, what we did not expect was to be woken up at 3:30am by 2 crying teenage girls on our picnic table. Turns out the river had breached its banks and water was now 3’ on the ground with an intense current flow. A family trying to escape had their truck flood and sent their kids to run over to the “safety” of our picnic table. We immediately kicked into rescue mode and started pulling people out. I drove to the police station and reported the situation and then headed back where most of the people who were there for work were pulling the weekend campers out. Eventually the owners showed up and opened the office for 10 minutes. They stood around laughing about how this happens all the time and how there was nothing they could do until the water went down and they could start cleaning up. Well, I guess it never crossed their mind that they COULD use their backhoe and dump truck to create a water break for those trying to get out or check the campsites to make sure everyone was out and safe, or tow people out of the roads where their vehicles were stuck. They could also have started calling their summer residents and informing them that all their belongings were currently floating down the river or set up a coffee station for cold wet campers to dry off and warm up a bit while they waited for the water to recede. Instead they locked up the office and went to sit on their golf cart on a high bank and watched as people tried to save their RV’s from tipping over.As our son started to hook his truck up to his camper to pull it out, Shawn began screaming at him to stop “making things worse” when he drove over a grass area that had turned into a lake. This turned into a screaming match between several campers who had been working for the last 5 hours to make sure all the campers were safe and the owners who had their butts parked on their golf cart watching. We lost all of our outside items but were lucky that the water didn’t make it into our underbelly or worse. We managed to get packed up and hooked up, despite a 4’ wash out in front of our RV. We managed to find a great new place that opened up mobile home slots to us for the emergency. Once we got settled in we checked our bank account and discovered these people had already charged our card for more money despite the fact that we were paid up through mid-August. AVOID THIS PLACE AT ALL COSTS!!!!

We have been camping here every year since 2020. Very laid back. Nice pool and park. Everyone we meet is super friendly. Close to Knoebels and Centraila.

Very poor experience, we will never stay here again and encourage everyone to think twice before they book.1. Got to the campground and noticed it was very run down and out dated. Certainly wasn’t a welcome atmosphere.2. Our cabin rental had NO linens (bedding, towels, etc). So we called and complained. We have been traveling for years and nowhere on their website or in the confirmation email did it say anything about bringing your own stuff. We asked for a refund and were going to get a hotel but they would only give us 1 night back and said they couldn’t leave linens “because of people having bedbugs.” It was late and we were tired so we sucked it up and went to the store to buy pillows, bedding and towels.3. When we returned and looked around more we found the cabin was dirty. The floor hadn’t been swept, you could clearly see dirt, especially in the bathroom under the heater vent. The shower and the bathroom sink were visibly soiled as well.4. The WiFi didn’t work. We messed with it forever and couldn’t get it to connect to the TV5. The beds were awful. Sleeping on a concrete floor probably would have been better.6. There was NO hot water. We called the next morning to say something but of course it was too early and nobody was available. They did call us back and said it was “on demand” but we let it run for min 30 mins and it wasn’t even luke warm. So we get back that night and guess what… still no hot water.7. Saturday night there were people running around yelling and screaming all hours of the night.

Camping Nightmare! Stayed at this campground and our 30 Amp connection wouldn't work. Told the office and the owner came out and fixed it, nice guy, we thought great, nice place. The next night 4 AM water is rushing across our campsite, getting higher by the minute. Rushed out with wife and three kids, and somehow managed to get truck through the current to safety (later found out force of water damaged the bumper). Our friends were not so lucky, their truck engine got water in it and they had to abandon it. They were lucky to be near a camper with a bigger truck who was able to get them, their girls and their dog to safety. We were all terrified and our kids are having nightmares and anxiety. We feel that the owners could have done more to warn us about the potential dangers of water at their campground. We also feel that they should have been more proactive in assisting to get campers to higher ground. We didn't even see them until we went back later to try to rescue our camper. Would give 0 stars if an option.

Would give no stars if could. Avoid this place at ALL COSTS! Very confrontational and rude owners and their kids who don’t even live or work at the campground constantly go online and argue with anyone who gives them a negative review. After finally getting called out on their faulty management style they took down their review section on Facebook. A business with nothing to hide or worry about would not need to go to these extents. If looking for a calm place to go whether it be for traveling work or a family vacation, I advise you stay any place but here.